Description of apartment: Santa Ana Apartamentos in Madrid

Note: Reception with limited opening hours (10 - 18h). Please advise flight number and estimated arrival time when booking this hotel. Address: Calle Nuñez de Arce 14, 28012 Madrid, Spain. *our property is not responsible for lack of communication between agencies or between the agency and the client. BACHEROLLETTE / BACHELOR PARTIES ARE NOT ALLOWED. This property has a zero tolerance policy for groups who exhibit inappropriate behavior and eviction is instant and non negotiable. The property consists of 20 NON SMOKING units. It´s geared toward families with children and groups of friends. Pets are allowed on the s. Most of the apartments are located on upper floors but there are some on the ground floor. The elevator starts running between floors. All bathrooms equipped with boilers. Check in office is located in apartment E on the ground floor (¨Bajo E¨in Spanish, buzzer: ¨APARTAMENTOS¨). ALWAYS advise your arrival time. We do not have a 24 hour reception. . Check in after 6 pm: not possible without 48h prior notice. After 20h there is an extra fee depending on arrival time between 20 and 40.